Kerrigan in Morning Consult: Online Platforms Boost Small Business Power

By at 29 July, 2020, 10:25 am

In a July 29 Morning Consult Op-ed, SBE Council president & CEO Karen Kerrigan offers the view that members of Congress participating in the U.S. House Judiciary, Subcommittee on Antitrust hearing on “Big Tech” may want to explore the significant benefits of online platforms for small businesses and our economy, particularly during the COVID-19 crisis.  As she notes in the piece:

“The power and benefits of the platform economy are on full display during COVID-19. Technology and tech platforms have been instrumental in allowing small businesses and the self-employed to more quickly pivot to strategies for driving revenues, communicating with customers and finding new ones, and running key businesses functions – like meeting payroll and collaborating with their teams – to better navigate the COVID-19 shutdowns.”

At the hearing, four CEOs of the nation’s most successful technology companies were hit with many questions about their business models and to defend their innovations and practices, but as Kerrigan points out in her piece:

“For the future of American innovation and competitiveness, it would be helpful for members of the subcommittee to listen and learn about the benefits provided by big tech. Too many countries across the globe are looking to extract their pound of flesh from these U.S.-based companies; for Washington to pile on during COVID-19 would be counter-productive for our economy and its small businesses.”

She reviews many benefits of technology platforms in the Op-ed, which can be accessed here, citing SBE Council research and surveys.



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